PRIVACY POLICY

INFORMATION WE COLLECT

When you contact C2 Designs or submit a project inquiry, we collect the information you provide. This may include your name, email address, project type, project description, and any other details you choose to share. We also keep the correspondence needed to respond to your request and discuss your project.

Our website and service providers may process technical information such as your IP address, browser and device information, pages requested, and the time of your visit to deliver and protect the website.

HOW WE USE INFORMATION

We use information to respond to questions, discuss ideas, prepare quotes, plan and manage projects, and communicate with you. We also use it to operate the website, prevent spam and misuse, troubleshoot problems, maintain business records, and meet applicable legal obligations.

SERVICE PROVIDERS AND SHARING

We use providers that help us host the website, process forms, route inquiries, prevent spam, and deliver email. These include Webflow for hosting and forms, Zapier for inquiry routing, and our email services. Information is shared with these providers as needed for those functions. Website features, including fonts and spam protection, may also connect to third-party services.

We may disclose information when required by law or when reasonably necessary to protect our business, customers, or others. Providers may process information in locations other than where you live, under their own privacy and security practices.

COOKIES AND WEBSITE TECHNOLOGY

The website and services it uses may use cookies or similar technology for functionality and security, including spam prevention. You can manage cookies through your browser settings, although disabling certain technology may affect website features or form submissions.

This notice describes the website as it operates on the date above. If we introduce analytics or other tracking that changes how personal information is handled, we will update this policy and provide any choices required by applicable law.

HOW LONG WE KEEP INFORMATION

We keep information for as long as reasonably needed to respond to inquiries, carry out projects, maintain business records, and satisfy legal obligations. Retention depends on the information and our relationship with you. Some information may remain in provider backups or records for a period after deletion from active systems.

YOUR CHOICES AND REQUESTS

You may contact us to ask about information you have provided, request a correction, or request deletion. Depending on where you live, you may have additional rights under applicable privacy laws. We may need to verify your identity, and some information may need to be retained for legal or legitimate business purposes.

Please send privacy questions or requests to bridgetteosguthorpe@gmail.com. Please avoid including sensitive information, such as payment details, government identification numbers, or medical information, in website inquiries.

SECURITY AND EXTERNAL LINKS

No internet transmission or storage system can be guaranteed to be completely secure. Our website may link to other websites, including social media. Those sites handle information under their own policies; this policy applies to C2 Designs and its website.

CHILDREN’S PRIVACY

Our website and services are intended for people seeking custom fabrication and van projects, not for children under 13. If you believe a child has provided personal information to us, contact us so we can review and address it.

CHANGES TO THIS POLICY

We may update this policy as our website, services, or legal requirements change. The updated policy will be posted on this page with a revised date.

CONTACT C2 DESIGNS

For privacy questions or requests, contact Bridgette at bridgetteosguthorpe@gmail.com.